视觉自动服务员
In business, a telephone call is often the first point of contact. 视觉自动服务员 provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.
Provide your callers a great service experience by starting off with a courteous greeting and routing them directly to employees, 部门或语音信箱. The programming interface is intuitive with prompts that can be easily customized plus routing rules that instantly adapt to new business needs.
Transform your incoming telephone calls into a sustainable and recurring business relationship. 视觉自动服务员 advanced capabilities offer endless opportunities for a personalized routing and greeting experience for your customers.
视觉自动服务员
Destaques
- Automated 24/7 call routing and greeting
- Personalized call routing and greeting
- Intuitive programming interface
- 可伸缩的, multi-tenant and SIP-based solution
Recursos
- Simply drag and drop building blocks to create call routing based on business hours and calendars
- Prompt upload from a web interface and recording from any phone
- 直接拨号和过滤
- Dashboard and full call report export to spreadsheets.
- Interactive Voice Response (IVR) option with SQL and HTTP connectors allowing to dynamically adapt routing and qualify caller before transferring the call to an agent.
- 可伸缩的 software offering SIP-based connectivity to communication servers
- Multi-tenant solution, management delegation
- Text To Speech and Automatic Speech Recognition
Benefícios
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